Traditional Global Business Services (GBS) and shared services organizations in life sciences are typically aligned with the CFO’s office, which is mandated to manage back-office transactional costs. However, as the life sciences industry faces unprecedented headwinds due to the combination of CMS negotiating prices for Medicare and Medicaid, the expiry of patents, and the end of the blockbuster regime with an estimated revenue loss of $1 to $1.5 trillion over the next 10 years, the role of GBS has to be reimagined. The next-generation GBS could drive the dissolution of functional boundaries, align with enterprise topline priorities, and deliver with AI-enabled solutions. That roadmap will need an enterprise-scale transformation with creative partnerships.

To address these challenges and opportunities, this roundtable will bring together GBS leaders, as well as CFOs, CIOs, and functional heads, to explore:

  • What will be the role of GBS and shared services organizations in the context of unprecedented industry headwinds? Aggressive cost management, driving revenue generation, or something else?
  • What can technology providers and business service providers do to help life sciences GBS meet the demands of the future?
  • What lessons can life sciences GBS learn from other industry GBS organizations? The good, the bad, and the ugly.
Why attend?
  • The past is not the future: With the unprecedented revenue headwind, this event will allow you to discuss with peers the extent to which GBS can transform itself to be more than the backoff transaction shop.
  • AI is real: While there is a lot of AI-washing going on, it is important to understand how you can benefit from AI in real and tangible ways.
  • Ecosystems matter: Partnerships are critical and foundational to success. Who and how you create them is the difference between winning and not.
HFS participants
Saurabh Gupta | HFS Research
Saurabh Gupta
President, Research and Advisory Services
Rohan Kulkarni | HFS Research
Rohan Kulkarni
Executive Research Leader
Steve Dunkerley
HFS OneCouncil Leader
Venue: Hyatt Regency
​102 Carnegie Center, Princeton, NJ, 08540, US
Hyatt

Apply to participate

NOTE: This event is designed for GBS leaders, including CFOs, CIOs, and functional heads, who are navigating the shifting landscape of life sciences.


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